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The role of international human resources: part of organizational core competence source of competitive advantage „… the human resource refers to the accumulated stock of knowledge, skills and abilities that the individual possess, which the firm build up over time into an identifiable expertise” Human Resource Development (HRD) - a strategic process which is concerned with meeting both business and individual needs
providing learning and development opportunities
making training interventions and planning
conducting and evaluating training programmes aim: to ensure the quality of people the organization needs to attain it goals for improved performance and growth by supplying employees with suitable knowledge and skills, by improving employees knowledge and skills, by making employees potential most utilized HRD Activities: Learning - change in behavior that occurs as a result of practice or experience Education - the development of the knowledge Development - the growth or realization of a person's ability and potential through the provision of learning and educational experiences Training - the planned and systematic modification of behavior through learning events, programmes and instruction
Pre-departure training: • to assist the expatriate to adjust to the demands of living and working in a foreign location • including short-term and on non-standarized assignments It consist of: 1.Cultural awareness training - Adaptation (understanding or/and acceptance) to the host country culture depends on country of assignment, duration, purpose of transfer environmental briefing and cultural orientation, culture assimilators, language training, sensivity training and field experiences Training methods are dependent 2.Preliminary visits - Introduce the candidate to the business context in host location Help encourage more informed pre-departure preparation
part of selection decision and part of pre-departure training 3.Language instructions 4.Practical assistance - for better adaptation of the expatriate and family helps in finding suitable accommodation, schools, etc. makes easier and faster recognition of organizational and social situation in departure country Learning and development in organization: preparation for work changing of qualifications improving employees knowledge and behaviors
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… expatriate and family helps in finding suitable accommodation, schools, etc. makes easier and faster recognition of organizational and social situation in departure country Learning and development in organization:
preparation for work
changing of qualifications improving employees knowledge and behaviors
On-the-job training techniques:
Coaching guided experience special assignment job rotation job instruction replacement Off-the-job training techniques:
role playing simulation t-group case study programmed instruction lectures conference/seminar Repatriation - the activity of bringing the expatriate back to the home country Re-entry shock (reverse culture shock) Key factors associated with re-entry: individual reaction, unit reaction, family reaction Activities:
New assignment Organizational…
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